Important Notice: By accessing or using the sn77 platform at https://sn77.cam, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our services. Online gambling is restricted to persons aged 21 years or older. sn77 operates under international gaming regulations and is intended for residents of Indonesia. These terms constitute a legally binding agreement between you (the "User" or "Player") and sn77 (the "Company," "we," "us," or "our").
1
Definitions
For the purposes of these Terms & Conditions, the following definitions shall apply:
- "Platform" or "Website" refers to the sn77 online betting website accessible at https://sn77.cam, including all associated domains, mobile applications, and related services.
- "Services" refers to all gaming, betting, and ancillary services provided by sn77, including but not limited to sports betting, live casino games, slot games, togel (Indonesia's traditional numbers lottery), and sabung ayam (online cockfighting).
- "Account" refers to the personal user account created by the Player upon registration, which allows access to the Platform and Services.
- "Wager" or "Bet" refers to any stake placed by the Player on any game, event, or outcome available on the Platform.
- "Bonus" refers to promotional credits, free bets, or other incentives offered by sn77 to Players, subject to specific wagering requirements and conditions.
- "KYC" (Know Your Customer) refers to the identity verification process required by sn77 to comply with regulatory standards and prevent fraud.
- "Indonesian Rupiah" or "IDR" or "Rp" refers to the official currency of Indonesia, which is the primary currency for transactions on the Platform.
2
Eligibility Requirements
To use the sn77 Platform and Services, you must meet the following eligibility criteria:
- You must be at least 21 years of age or the legal age for gambling in your jurisdiction, whichever is higher.
- You must be a resident of Indonesia with the legal capacity to enter into binding contracts under Indonesian law.
- You must not be prohibited from gambling by any applicable laws, regulations, or court orders in Indonesia or your jurisdiction of residence.
- You must register with accurate and complete personal information, including your full legal name, date of birth, residential address, valid email address, and phone number.
- You must be acting on your own behalf and not on behalf of any third party. Only one Account per person is permitted.
- You must not have previously been excluded or banned from the Platform due to violations of these Terms or responsible gaming measures.
Age Verification: sn77 reserves the right to request identity documents (National ID / KTP, driver's license, passport, or utility bill) to verify your age and identity at any time. Failure to provide requested documents within a reasonable timeframe may result in Account suspension or closure.
3
Account Registration & Security
When you register an Account on sn77, you agree to the following:
- Accurate Information: All information provided during registration must be truthful, accurate, current, and complete. You must update your Account information promptly if any details change.
- One Account Only: You may hold only one Account per person. Creating multiple Accounts (also known as "duplicate accounts") is strictly prohibited and may result in immediate closure of all Accounts and forfeiture of funds and bonuses.
- Username & Password Security: You are solely responsible for maintaining the confidentiality of your username and password. Do not share your login credentials with any third party. Any activity that occurs under your Account is your responsibility.
- Unauthorized Access: If you suspect unauthorized access to your Account, you must notify sn77 customer support immediately. We are not liable for any losses incurred due to unauthorized use of your Account if you have failed to maintain the security of your login credentials.
- Account Verification (KYC): To comply with regulatory requirements and prevent fraud, sn77 requires all Players to complete KYC verification. You must provide valid identification documents (National ID / KTP, proof of address, and selfie verification) upon request. Withdrawals may be withheld until KYC is successfully completed.
4
Deposits & Withdrawals
sn77 offers convenient deposit and withdrawal methods tailored to Indonesian Players, including bank transfers via BCA, BRI, BNI, Mandiri, and e-wallets such as OVO, DANA, GoPay, ShopeePay, and LinkAja.
Deposit Policy:
- Deposits are processed instantly during banking hours. Minimum deposit amounts vary by payment method, typically starting from Rp 50.000.
- All deposits must originate from a bank account or e-wallet registered in your own name. Third-party deposits (deposits from an account not in your name) are not permitted and may result in funds being returned or Account suspension.
- Deposits are final and non-refundable except in cases of technical error or duplicate charges.
- sn77 does not charge deposit fees, but your bank or payment provider may apply transaction charges.
Withdrawal Policy:
- Withdrawals are processed within 5-15 minutes during banking hours (Western Indonesia Time, WIB), subject to KYC verification completion.
- Minimum withdrawal amounts vary by payment method, typically starting from Rp 100.000. Maximum withdrawal limits apply per transaction and per day, depending on your VIP tier.
- Withdrawals must be made to a bank account or e-wallet registered in your own name. We cannot process withdrawals to third-party accounts.
- If you have received a bonus, you must meet the applicable wagering requirements before withdrawing. Any attempt to withdraw bonus funds without meeting wagering requirements will result in forfeiture of the bonus and associated winnings.
- sn77 reserves the right to request additional verification documents before processing large withdrawals or in cases where suspicious activity is detected.
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Bonuses & Promotions
sn77 offers various bonuses and promotions, including welcome bonuses, deposit bonuses, cashback programs, free spins, and VIP rewards. All bonuses are subject to specific terms and conditions.
- Wagering Requirements: All bonuses are subject to wagering requirements (also known as "turnover requirements" or "rollover"). You must wager the bonus amount a specified number of times (e.g., 30x) before you can withdraw bonus winnings. Wagering requirements vary by promotion.
- Eligible Games: Not all games contribute equally toward wagering requirements. Slots typically contribute 100%, while table games and live casino may contribute less or not at all. Check specific bonus terms for details.
- Maximum Bet Limits: While a bonus is active, maximum bet limits apply (e.g., Rp 25.000 per spin or bet). Exceeding the maximum bet may void the bonus and associated winnings.
- Expiration: Bonuses have expiration dates. If wagering requirements are not met within the specified timeframe (e.g., 30 days), the bonus and any winnings will be forfeited.
- One Bonus at a Time: Only one bonus can be active per Account at any given time. You cannot combine multiple bonuses unless explicitly stated in the promotion terms.
- Abuse & Fraud: sn77 reserves the right to void bonuses and close Accounts if we detect bonus abuse, including but not limited to creating multiple Accounts to claim bonuses, collusion, or any form of fraudulent activity.
6
Betting & Gaming Rules
When placing bets or playing games on sn77, the following rules apply:
- Bet Acceptance: All bets are subject to acceptance by sn77. We reserve the right to refuse or limit any wager at our discretion, especially if we suspect errors, fraud, or manipulation.
- Minimum & Maximum Bets: Each game and betting market has minimum and maximum stake limits. These limits vary by game type, event, and your VIP tier.
- Results & Settlement: Bet results are determined by official sources (e.g., match results from FIFA, league governing bodies, or game providers). In the event of an official result change after settlement, sn77 reserves the right to void and re-settle bets accordingly.
- Voided Bets: Bets may be voided in cases of obvious errors (e.g., incorrect odds, duplicate bets due to technical glitch), abandoned or postponed events (subject to specific sport rules), or technical failures. Voided bets are refunded at 1.00 odds (stake returned).
- Live Betting: For live or in-play betting, odds change dynamically. Bets are accepted at the odds displayed at the moment of placement, subject to a slight delay for processing.
- Sports-Specific Rules: Each sport has specific betting rules (e.g., football bets are settled based on 90 minutes plus injury time, excluding extra time and penalties unless otherwise stated). Refer to the detailed sports betting rules for each market.
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Limitations of Liability
To the fullest extent permitted by law, sn77 and its affiliates, partners, suppliers, and service providers shall not be liable for:
- Any direct, indirect, incidental, consequential, or punitive damages arising from your use or inability to use the Platform or Services.
- Loss of profits, data, or business opportunities resulting from service interruptions, technical failures, or unauthorized access to your Account.
- Errors, inaccuracies, or omissions in content, odds, results, or game outcomes provided by third-party suppliers.
- Service disruptions caused by internet connectivity issues, server downtime, maintenance, force majeure events, or actions beyond our reasonable control.
- Actions or omissions of third-party payment processors, banks, or e-wallet providers that may delay deposits or withdrawals.
Disclaimer: The Platform and Services are provided "as is" and "as available" without warranties of any kind, either express or implied. sn77 does not guarantee uninterrupted, error-free, or secure operation of the Platform. You use the Services at your own risk.
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Account Suspension & Termination
sn77 reserves the right to suspend or terminate your Account immediately and without prior notice if:
- You breach any provision of these Terms & Conditions.
- You engage in fraudulent, illegal, or abusive activity, including money laundering, collusion, or bonus abuse.
- You create multiple Accounts or use the Account for commercial purposes.
- You provide false or misleading information during registration or KYC verification.
- You are found to be under the legal gambling age or residing in a restricted jurisdiction.
- Your Account remains inactive (no login or wagers) for more than 12 consecutive months. Inactive Account balances may be subject to a monthly dormancy fee after 12 months of inactivity.
Upon Account termination, all pending bets will be settled according to official results, and your remaining balance (excluding forfeited bonuses) will be refunded to your registered payment method, subject to KYC verification. sn77 is not liable for any losses or damages resulting from Account suspension or termination.
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Governing Law & Dispute Resolution
These Terms & Conditions are governed by and construed in accordance with international gaming regulations applicable to sn77's licensing jurisdiction. Any disputes arising from or relating to these Terms or your use of the Platform shall be resolved through the following process:
- Internal Resolution: You agree to first attempt to resolve any dispute informally by contacting sn77 customer support. Most disputes can be resolved quickly through direct communication.
- Mediation: If informal resolution fails, you agree to participate in good-faith mediation before pursuing any legal action.
- Arbitration: Any unresolved disputes shall be settled by binding arbitration under the rules of the applicable international arbitration body, with proceedings conducted in English.
- Class Action Waiver: You agree to resolve disputes on an individual basis only and waive any right to participate in class action lawsuits or class-wide arbitration.